Collection from our departments
Purchased items must be collected from the department where the preview was held (as listed in the lot description). Please note the location and opening hours of our departments, which are listed to the right. Wrapping tables complete with packaging materials are available at our departments where you can wrap items safely to avoid damage during the transport to your home.
If a purchaser sends someone else in his or her place to collect the items, such as a transport company, the persons representing the purchaser must present their ID and a written authorisation from the purchaser to thus avoid items being wrongfully collected.
The items must be collected no later than the second Tuesday following the purchase at auction from the respective departments. This means that the duration of the period in which you can collect an item depends on which day the purchase was made. If, for instance, you purchase an item on a Monday, you have 15 days to collect your purchases. If you purchase on a Thursday, you have 12 days in which to collect. The exact deadline for collection is stipulated on your invoice.
If you are unable to collect the item within this time frame you can order transport, postage or shipping from our website. Items that have not been collected before the stated deadline will be transferred to the Bruun Rasmussen storage facility (as stated below) at the expense of the purchaser. All liability lies with the purchaser.
Items purchased at online auctions handled by our department at No. 30 Sundkrogsgade, Østerbro, Copenhagen, are transferred to our storage facility at No. 10 Baltikavej
Items purchased at online auctions handled by our department at No. 34D Søren Frichs Vej
in Aarhus will remain at the department.
The fee for transfer to storage is DKK 100 per item and the storage fee is DKK 100 per item per initiated week.
Please note that transport fees do not apply to the storage of stamps, books, coins, weapons and wine.
Ordering postage
Naturally, items suitable for postal dispatch can also be forwarded by post in which case the postage charge is quoted next to the description of the item on the website.
If no postage charge is quoted the item is unsuited for postal dispatch. In this case you can order transport or shipment via our external transport suppliers.
Dispatch of coins and stamps
Postal dispatches of stamps and coins within Denmark are sent by registered post, insured parcel or by regular parcel post, depending on the value, size and weight of the consignment. The minimum postage charge is DKK 100.
The minimum postal charge for the dispatch of stamps and coins to international destinations is DKK 125.
Smaller consignments of under 250 grams representing a value below DKK 1000 can, provided the purchaser accepts all liability, be forwarded by regular post (i.e. not by registered post or as insured parcel) at a postage charge of DKK 25 (Denmark), 35 DKK (Europe) and 45 DKK (overseas).
Transport to your home
For those seeking assistance with transport and shipping, Bruun Rasmussen recommends a select list of professional transport companies that comply with the Bruun Rasmussen standards and which regularly supply transport service to our clients.
Once your purchase at auction of one or several items has been finalised you will before the end of the auction day (generally within 12 hours of the last auction closure) receive an emailed confirmation containing an invoice, receipt of payment, and information on transport options. Once the email has been sent the items in mention will be marked for transport.
The emailed confirmation will include a link to “Your page” where you can request a price quote for transportation or shipment of the purchased items.
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